Hello, My name is Leslie Racz, and I am a professional 'Nurse Patient Advocate.' I am based in Calgary, AB, and service clients across Canada. My mission is to enhance my client's healthcare journey with ease and confidence.I specialize in newly diagnosed cancer patients, however, my expertise can assist with my healthcare concerns.
Y O U F I R S T
Have you or a loved one been recently diagnosed with a health condition and feel lost in the medical system?
Feeling unwell and drained from the information overload?
Do you feel like you can't speak up for yourself at doctor visits?
Do you leave your doctor's appointment feeling less empowered and confused about your condition?
Do you feel overwhelmed and stressed at doctor appointments and get lost in their medical jargon?
You are not alone!
A D V O C A C Y
Patient advocacy benefits the client, clients' families, and health care professionals. By hiring me to be your or a loved one's patient advocate, my role is to support you in the communication between your healthcare experience and your healthcare providers.
I am here to listen and coach you through your healthcare journey! Let me 'Do the dance' through the healthcare system for you.
My role as a patient advocate is to:
Assess the patient's wishes around their health care needs and listen to the patient's story and concerns. I will tailor a unique plan of care that meets the patient's needs.
Navigate the complicated healthcare system and translate medical jargon into simpler terms.
Speaking and meeting with the patient's healthcare professionals and getting their goals and points across
Get answers and documentation, so the patient can finally move forward in their healthcare plan.
Taking the stress off the patient's family and loved ones.
Empower the patient before, during, and after the hospital or doctor visits/appointments.
Coaching the patient and family to cope with the emotional, mental, and social effects of a life-altering diagnosis, both outside and within the hospital setting, improves the patient's quality of life.
Educate the patient about their illness/disease and network resources that uniquely suit the patient's needs.
Educating the patient on their legal rights around privacy, confidentiality, chart access, second opinions, and informed consent.
Incorporate integrative health needs as suits the patient, Ex: Naturopathy, phycology, and meditation.
About Me
I look forward to connecting with you and helping you navigate your health journey. My extensive experience as a healthcare professional and in the integrative world of health is what sets me apart. I take the time to listen to your story and offer solution-based plans that speak to your health values. I empower my clients to use their voices and get the answers they need to move forward. I respect the balance of the Western and Eastern worlds of health and healing. I believe each person has the right to heal in their own way within their value system of health.
Get to know more about me here!
"It was nice to know she had my back, I no longer felt like a cog in a big wheel, I was empowered."
Testimonial By -Joan